4 Warning Signs Telling You to Terminate a Property Management Contract
Break-ups are hard. It’s important to understand when to call it quits with your property manager
By Faraaz Hashmi
Skybridge Property Group manages commercial and residential properties in Los Angeles and cities in Orange County, including Long Beach, Newport Beach, Anaheim, and Yorba Linda. We often talk to landlords and investors who aren’t thrilled with the services they’re receiving from their property manager. Today, we’re discussing four warning signs that might tell you it’s time to look for a new company.
1. Lack of Communication and Responsiveness
We know that one of the main concerns investors and landlords have is that their property management company does not respond to them in a timely manner. If you have questions or concerns and your property management team takes a great deal of time to get back with you, this is a huge red flag and a good indication it might be time for a change.
Communication to a relationship is like oxygen to life. Without it, it dies.
2. Tenants are Not Receiving Good Service
Another sign that it might be time to find a new property manager is when your tenant has concerns. If the tenant calls the property owner to complain about the property manager, something is wrong in the relationship. If the property manager isn’t handling maintenance requests or repairs aren’t being made in a timely manner, both the tenant and the owner will be extremely dissatisfied.
3. A Property Manager’s Job
As a property manager, it is our job to deliver for the owner as soon as possible. A happy tenant will always renew a lease and remain in the property for a long time. The main reason a tenant leaves a property is because their maintenance issues were not being addressed in a timely fashion. This is why they look for other properties where they do not have to worry about headache of how long they will need to wait before issues are resolved.
Always check reviews and credentials on the property management company before signing a contract with them. It is extremely important to get recommendations and experiences from other people who have worked with them so you can get a feel for how they handle things, especially in regards to maintenance. If your property manager isn’t doing his or her job, it’s time to switch.
4. Finding Success with Your Property
Another frustration for landlords is that their investment is not growing. If you hire a property manager to lease out your property, it is your manager’s job to do it effectively and as quickly as possible. They should be proactive in getting your property off the market and rented to a good tenant. If there are no calls coming in asking questions about your property, it’s the property management company’s duty to adjust the marketing strategy and get the property rented out. This is your investment and it should grow for you, not against you.
These are all things property managers should be doing all the time, and if you have a property manager who is on point with all these things, then you will have an investment that works for you. If you are not seeing your property grow and find success, you may need to consider looking elsewhere – you are at the right place if you are reading this.
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What our customers are saying?
Me & my husband are so grateful with Faraaz as our manager. He is very helpful & professional in dealing with us. We rented one of their houses for 8 years & he's been Great to us. He's always there to help with a smile. He's Great as a manager & Great customer service
Contacted SkyBridge since they came highly recommended and I was not disappointed. Faraaz Hashmi helped us rent our investment property in the states and we were very pleased with the service. He proved to be a thorough professional from our initial call and we could not be happier with the outcome. Thank you Faraaz!
Faraaz is a great manager. He is very quick to respond to all our questions and concerns. Very grateful that we have such a wonderful manager and management company.
We have been very happy with the offices we are leasing from Skybridge Property Group. Faraaz provides us with excellent and personalized attention. He is always available when we have concerns and addresses them immediately. He makes the tenants in our building feel like family. We are truly grateful to him and his company.
We have been renting with Faraaz at Skybridge for almost 4 years now and have zero complaints. Everything is smooth and Faraaz has been/is always very understanding with any issues that arise (which are rare anyways). We would definitely recommend using Skybridge in your search. They are great and will do everything they can to help with anything you might need.
Can't say enough amazing things about them! Faraaz has been nothing but helpful and incredibly gracious in the entire process. I couldn't have asked for a better person to help me with renting. He is incredibly honest, concise, and is very quick to getting back to me with any questions and concerns. You can tell Skybridge truly cares about people more, which is more than I can say about most businesses 😉