Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
As a property owner, you are generally not obligated to participate in the Section 8 Housing Choice Voucher Program. However, it's essential to be aware that federal, state, or local laws may have specific regulations related to fair housing and non-discrimination. It's advisable to familiarize yourself with the housing laws in your jurisdiction.
Participating in the Section 8 program can have benefits, such as a consistent rental income and a broader pool of potential tenants. If you choose to make your property available to Section 8, you would need to adhere to the program's guidelines and requirements.
Ultimately, the decision to accept Section 8 vouchers is at the discretion of the property owner. If you have specific concerns or questions about this, consulting with a legal professional or contacting your local housing authority for guidance is recommended.
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Are you licensed?
Yes, our DRE# is 01962702 -
Can I reach you after hours?
We understand that questions may arise outside of regular business hours. Rest assured, our support is available 24/7. Whether it's day or night, feel free to reach out to us with any inquiries or concerns. We are here to assist you at any time. -
Can you put the money directly into my account?
Yes, we offer direct deposit services for your convenience. To set up direct deposits of rental income into your account, please follow these steps:
Complete the Direct Deposit Authorization Form:
Fill out the Direct Deposit Authorization Form provided by our team. This form ensures that we have accurate and up-to-date information for your bank account.Enjoy Hassle-Free Payments:
Once the direct deposit is set up, you can enjoy hassle-free and timely payments directly into your designated bank account. -
Do I get to see the lease or sign it?
Absolutely! As a property owner working with our property management services, you will have the opportunity to review and sign the lease agreement. Here's how the process generally works:
Drafting the Lease:
Our property management team will draft a comprehensive lease agreement tailored to your property and local regulations. This document outlines the terms and conditions of the lease, including rent details, lease duration, and other important provisions.Reviewing the Lease:
Before presenting the lease to prospective tenants, you will have the opportunity to review the document. This ensures that you are comfortable with the terms and can address any specific concerns or preferences you may have.Discussion and Modifications:
If you have any questions or if there are specific clauses you would like to modify, our team is here to facilitate discussions between you and the tenant. It's important that everyone involved is on the same page regarding the lease terms.Signing the Lease:
Once any necessary adjustments are made, and all parties are in agreement, you will sign the lease document. We typically handle the logistics of collecting signatures from both parties.Providing a Copy:
You will receive a copy of the signed lease agreement for your records. It's important to keep this document in a secure place for future reference. -
Do you sell real estate too?
No, our primary focus is on property management services. While we don't engage in real estate sales, we are dedicated to providing exceptional property management solutions. Our expertise lies in ensuring that your rental property is well-maintained, occupied, and managed efficiently. If you are in need of property management services, feel free to reach out, and we'll be happy to assist you. For real estate sales, we can recommend reputable local real estate agents who specialize in buying and selling properties. -
How is rent collection handled?
Online Portal:
We utilize a secure online portal for rent payments. Tenants can conveniently submit their rent payments online through this platform. -
How long of a lease do you sign?
The duration of leases can vary based on several factors, including local rental market trends, property type, and tenant preferences. Typically, our standard lease terms range from 12 months to 24 months. The specific lease duration for your property will be discussed and agreed upon during the leasing process. -
How much security deposit do you charge the tenant?
The security deposit amount is determined based on several factors, including the rental property's monthly rent, local regulations, and the tenant's rental history. As a general guideline, security deposits typically range from one to two months' worth of rent.
Our property management team assesses each rental situation individually to determine an appropriate security deposit amount. This deposit serves to protect the property against potential damages beyond normal wear and tear and to secure the tenant's commitment to the lease terms.
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How soon can you start managing my property?
We understand the importance of a timely and efficient property management transition. The timeline for starting property management services can vary based on factors such as the current status of the property, any existing management agreements, and the completion of necessary paperwork.
Once you express your interest in our property management services, we will work to initiate the process promptly. This may involve an initial property assessment, gathering relevant documentation, and discussing your specific management needs.
The goal is to commence management services as soon as possible while ensuring a thorough and smooth transition. For a more accurate estimate of the timeline, please contact our property management team directly. We'll be happy to discuss your unique situation, address any concerns, and provide a clear timeline for the commencement of our property management services.
Feel free to reach out to our team to initiate the process or for more detailed information tailored to your property's circumstances.
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What type of properties do you manage?
We specialize in the management of various property types, including:
Single Family Homes: Whether you own a single-family residence or multiple properties, our management services are tailored to ensure optimal maintenance and tenant satisfaction.
Condominiums: Condo owners can benefit from our expertise in handling the unique challenges associated with condominium management. We strive to enhance the value and desirability of your condominium property.
Small Multi-Family Properties: If you own a small multi-family property, such as a duplex or triplex, we have the experience to efficiently manage the complexities of multiple units while maximizing your investment returns.
Our commitment is to provide comprehensive property management services, regardless of the property type. If you have specific questions about your property or if you are considering our services, feel free to contact us for personalized assistance. -
What type of reports do I get and how often?
We provide detailed and transparent reporting to keep you informed about your property's performance. The types of reports and their frequency may vary, but here are common examples:
Monthly Financial Statements:
Receive comprehensive monthly statements outlining income and expenses related to your property. These reports provide a detailed breakdown of rent collected, any maintenance or repair costs, and other financial transactions.Property Inspection Reports:
Periodic property inspection reports detail the condition of your property, including any maintenance or repair issues identified during inspections. These reports help you stay informed about the property's physical condition.Year-End Financial Statements:
An annual summary of financial transactions for tax purposes. This report includes details such as income, expenses, and other relevant financial information. -
Who holds the tenant security deposit?
The handling of tenant security deposits is an important aspect of our property management services. In most cases, the security deposit is held in a designated trust or escrow account. This ensures that the funds are securely managed and can be returned to the tenant in compliance with local laws and lease agreements.
Our property management team is committed to transparency and follows best practices in accordance with legal requirements. We maintain accurate records of security deposit transactions and promptly return the deposit, minus any allowable deductions, once the lease term concludes and the tenant vacates the property.