Tenant FAQs

We understand your interest in securing a property before applying. However, we cannot hold a unit without a completed application and the required application fee. Our rental properties are available on a first-come, first-served basis. To improve your chances, we encourage you to submit your application promptly. If approved, we will provide details on the lease signing and the move-in process. If you have any questions, please contact our team.

No, the security deposit is not used to cover rent payments. Instead, it is held to cover any potential damages beyond normal wear and tear, unpaid utilities, or lease violations. Upon approval of your application, you will typically be required to pay the first month’s rent along with the security deposit. The last month’s rent is generally not required upfront unless specified in your lease agreement. At the end of your lease, if the property is returned in good condition and all obligations are met, your security deposit will be refunded. For specific payment requirements, please review your lease agreement or contact our office.

In California, you must be at least 18 years old to legally sign a lease agreement and apply for a rental property. Applicants under 18 require a cosigner or legal guardian to assume responsibility for the lease. If you have questions about eligibility, please contact our office for guidance.

Yes, your security deposit is refundable, provided you fulfill the lease agreement terms. After your lease ends, a property inspection will be conducted to assess any damages beyond normal wear and tear. If the property is in good condition and there are no outstanding charges, your full deposit will be returned. Refer to your lease for details on deposit deductions. If you have questions about the move-out process, contact our office.

A cosigner may be required if the applicant does not meet financial or credit qualifications, such as limited credit history, insufficient income, or a lower credit score. A cosigner agrees to take responsibility for the lease if the primary tenant is unable to fulfill their financial obligations. Cosigners must undergo the same application and screening process as the primary applicant. If you are unsure whether you need a cosigner, reach out to our office.

Rent can be paid through our online tenant portal via bank transfer, credit, or debit card (fees may apply for cards). Electronic Funds Transfer (EFT) allows automatic payments. You can also pay by check or money order at our office or by mail. Mailing payments should include your name and unit details. Contact our office for assistance.

Review your lease agreement for move-out policies and notify our office. Your roommate may need to requalify for the lease or find a replacement tenant. Discuss financial responsibilities, such as rent and utilities, and ensure any lease modifications are approved. Coordinate a move-out inspection and return your keys. Contact our office for the necessary paperwork and next steps.

1. Review your lease agreement for pet policies and restrictions. Contact our office to request approval and confirm any required pet fees or deposits. Ensure your pet meets any breed, size, or number limitations set by the property. Once approved, follow all community rules regarding pet ownership, including proper care and waste disposal.

1. Review your lease agreement for move-out policies and notify our office. Your roommate may need to requalify for the lease or find a replacement tenant. Discuss financial responsibilities, such as rent and utilities, and ensure any lease modifications are approved. Coordinate a move-out inspection and return your keys. Contact our office for the necessary paperwork and next steps.

1. Provide written notice as required by your lease agreement. Schedule a move-out inspection, settle any outstanding payments, and return all keys and access devices. Ensure the unit is clean and in good condition to avoid deductions from your security deposit. Provide a forwarding address for deposit returns and future correspondence. Contact our office for any specific move-out instructions.

The landlord is responsible for repairs and maintenance related to the property’s structure, plumbing, heating, and essential systems. Tenants must report maintenance issues promptly and are responsible for minor upkeep and any damages caused by negligence or misuse. Refer to your lease agreement for specific responsibilities. For maintenance requests, submit a request through the tenant portal or contact our office.

Failure to pay rent may result in late fees, legal notices, and potential eviction in accordance with California rental laws. If rent remains unpaid, you may receive a Notice to Pay or Quit, and continued non-payment could lead to eviction proceedings, which could impact your credit and rental history.

You can request a copy of your lease agreement through the online tenant portal or by contacting our office. It is recommended that you keep a personal copy for reference.

Yes, but the new roommate must apply, pass screening, and be approved by property management before moving in. Contact our office to start the process and update the lease agreement if necessary. Unauthorized occupants may violate lease terms.

Review your lease agreement for early termination terms and notify our office as soon as possible. Breaking a lease may result in financial penalties, including remaining rent or an early termination fee. In some cases, finding a qualified replacement tenant may be an option with approval. Contact our office to discuss your situation and available options.

No, subleasing is not permitted without prior written approval from Skybridge Property Group. Unauthorized subletting may result in lease violations and penalties.